Shipping Policy

This Shipping Policy describes how orders are processed, shipped, and delivered by
Zelda Corner, owned and operated by MCPLD LLC.
By placing an order on https://zelda-corner.com,
you agree to the terms described below. This policy applies to all orders shipped within
the United States.

Order Processing Times

All orders are processed within 1–3 business days. Processing time includes order
verification, quality checks, packaging, and preparation for shipment.

Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.
During periods of high order volume, processing may take slightly longer—if so, we will notify you promptly.

Shipping Times and Delivery Estimates

Once your order has been shipped, estimated delivery time is:

3–8 business days (Standard U.S. Delivery)

Delivery times vary depending on the destination, carrier workload, and local postal conditions.
All delivery timeframes are estimates and not guaranteed, but we closely monitor transit delays
to provide accurate and transparent communication.

Shipping Cost

Zelda Corner offers:

  • Free Standard Shipping on all U.S. orders
  • $9.99 Shipping Protection (optional)

Shipping Protection (Loss, Theft, or Damage)

For a flat fee of $9.99, customers may add Shipping Protection at checkout.
This optional service covers:

  • Lost packages
  • Theft after carrier marks the package as “delivered”
  • Items that arrive damaged during transit

If Shipping Protection is purchased, we will replace or refund affected items at no additional cost.
If Shipping Protection is not purchased, claims may be limited to the policies and discretion of the
shipping carrier.

Shipping Carriers

We work with reliable and trusted U.S. domestic shipping partners, including:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • Other certified domestic carriers as needed

The carrier used depends on package size, weight, destination, and current network conditions.

Tracking Information

All shipped orders include a tracking number.
Tracking details will be emailed to you as soon as your order is dispatched.

Tracking information may take up to 24–48 hours to update on the carrier’s website.

Shipping Locations

We currently ship to:

  • All U.S. states
  • All U.S. territories

We do not offer international shipping at this time.

Delays and Exceptional Circumstances

While most orders arrive within the estimated delivery window, delays can occasionally occur due to factors
outside our control. These may include:

  • Severe weather or natural disasters
  • High seasonal carrier volume (e.g., holidays)
  • Unexpected carrier operational issues
  • Delays in customs or transportation networks
  • Incorrect or incomplete shipping information provided at checkout

If your order is experiencing a delay, we will assist you by contacting the carrier, monitoring the shipment,
and providing updates whenever possible. Customers who purchased Shipping Protection are
fully covered in cases of extended delays that result in lost packages.

If your order has not arrived after the maximum estimated timeframe, please contact us so we can investigate
and resolve the issue as quickly as possible.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for verifying that the shipping address provided at checkout is accurate and complete.

If a package is returned to us due to an incorrect or undeliverable address:

  • We will contact you to arrange a reshipment
  • Additional shipping fees may apply if Shipping Protection was not purchased

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or damaged during transit:

  • With Shipping Protection: We will replace or refund the order at no extra cost.
  • Without Shipping Protection: Resolution will follow the carrier’s investigation and
    policies, which may vary.

Undeliverable or Returned Packages

If your order is returned to us by the carrier (e.g., address issues, failed delivery attempts), we will notify you.
You may choose to:

  • Have the order reshipped
  • Request a refund (minus any non-recoverable carrier fees if Shipping Protection was not purchased)

Order Status & Customer Support

If you need help tracking your order, updating your shipping information, or reporting an issue, you can reach us at:

Email: contact@zelda-corner.com
Phone: 
Address: 1704 Llano St, Santa Fe, NM 87505, United States

We are committed to ensuring safe, reliable, and timely delivery of every order.

Free Shipping

Within USA & Canada

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Happy Customers

A store created by art lovers